![]() ![]() The changes are currently being reviewed by the CTA and aren't expected to come into effect until 2024. The CTA, now, is proposing changes to the rules in an attempt to beef-up measures and tighten possible loopholes to traveller compensation, with harsher penalties. In 2022, as air travel ramped up to pre-pandemic levels, passengers who faced delays began accusing airlines of skirting passenger protection rules, using “safety” as a loophole, in turn denying them compensation. READ MORE: Nearly half of all flight delays in 2022 were airlines' responsibility, says Transport CanadaĮarlier this month, data from Transport Canada revealed that nearly half of flight disruptions in 2022 were deemed the responsibility of an airline. In September, the CTA said that this year, on average, it was receiving more than 3,000 complaints per month. 3,000 complaints per monthĪirlines must compensate passengers and pay for any necessary accommodation for flight delays of three of more hours that are within their control and not required for safety reasons, according to Canada’s Air Passenger Protection Regulations (APPR), which were introduced in 2019. It also appears that some customers can negotiate with Air Canada.Īs shared in CBC’s story, one customer who declined Air Canada’s offer of $100 cash or a $200 travel voucher for a delay was then offered an increase of $150 cash or a $400 voucher.Īir Canada spokesperson Peter Fitzpatrick told CBC that the settlements are meant to reduce the CTA’s backlog and better manage the airline's resources. While Air Canada’s efforts could be viewed as one way of making a dent in the CTA’s pile of complaints, customers are claiming that the airline is offering them far less cash than what they believe they're owed.ĬBC spoke to five passengers who said Air Canada made them offers that were less than expected (although, two of the five individuals still accepted Air Canada’s offer rather than wait it out with the CTA).Īir Canada told CBC that it is paying full compensation for legitimate claims and recently started offering lower sums or travel vouchers on cases it deems baseless. If a passenger does settle with Air Canada, they must drop their case with the CTA. READ MORE: Air passenger complaints hit new high The program is positioned as a speedier resolution compared to the 18 months it takes for passengers to settle directly with the CTA.Īir Canada reportedly offering different levels of compensation for each complaint, but passengers can decline the offer, if they wish, and continue on with the CTA, which helps resolve disputes between airlines and passengers. ![]() Browse our impressive portfolio of presentation slides examples for inspiration and start creating.As air passenger complaints to the Canadian Transportation Agency (CTA) continue to climb, Air Canada has launched its own settlement system for helping ease the backlog.Īs reported by CBC News, Canada’s flag carrier is reaching out to select customers with a cash or voucher offer to settle cases that are stuck in the CTA’s mountain of complaints, which currently amounts to more than 61,000 cases. To save time, reuse slides examples from presentations you've created previously. Customize your presentation to fit your tone of voice. With our one-stop slides maker, you can easily build a powerful presentation while keeping it simple and accessible.Īdd infographics, pictures, text, and other elements. This is where Infogram steps in as the go-to tool for creating powerful slides. Remember to use high-quality graphics and a visual theme to keep a unified style. Your presentation must be well prepared, and your slides should be organized. It should also have a logical beginning, middle, and end. Your presentation must be sequenced and paced. This brings us to the second important aspect - the structure of your slides. Just don't go overboard with the amount of information - there's a limit to how much content the audience can absorb. Collect all the information that's necessary to clarify the topic. If you want your presentation to make sense to your audience, it needs to contain several important elements.įirst, you need to have good content. Start with an eye-catching presentation template with visually appealing slides examples to help you capture people's attention and engage them in your topic from the get-go - no matter how difficult the message. ![]() In the case of more complex topics, you might need more slides to communicate your message. Depending on the subject, the best and most effective presentations will consist of 10 to 12 slides to get your idea across. Slides are ways of communicating ideas and information to your audience. ![]()
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